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Index - FAQ - Cart Help Buttons - Cart Settings - 8. Advanced Settings

 Where is this feature?
1. Log In
2. Cart Settings
3. Advanced Settings

 Related Items
1. Cart Mode
2. Permanently Restrict/Allow Access By IP Address
3. Is there a way to prevent certain orders from getting through?

Frequently Asked
Question (FAQ)

Document Number: 815

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Block IP Address After XXX Failed Order Attempts.

Recommended value: 10

This allows you to enter the number of failed order attempts your cart will allow a customer before it will deny any attempts to process orders for that person.

You can set it anywhere from 4-100 failures. Please note that setting this number too low may cause your customers to be blocked simply because they have typos in their address information and have to retry the transaction.

Customers blocked with this fraud tool will not be able to try to order again for one hour. Any attempts to retry before the hour has passed will restart the timer for another hour.

Note: While Cart Mode is "test mode", no transactions will be blocked.